Privacy Policy

1. Introduction

NeuroCommandLabs ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website neurocommand.dev and use our services.

2. Information We Collect

We collect information in the following ways:

• Contact Information: Name, email, phone number, address when you submit forms
• Device Information: IP address, browser type, operating system, pages visited
• Payment Information: Processed securely via Razorpay (we do not store card details)
• Healthcare Data: Medical condition information (when you voluntarily provide it)
• Usage Data: How you interact with our website and products

3. How We Use Your Information

• To process your orders and deliver services
• To communicate with you about products, services, and updates
• To improve our website and user experience
• To comply with legal obligations
• To prevent fraud and ensure security
• With your consent, to send promotional emails

4. Data Protection & Security

We implement industry-standard security measures including SSL/TLS encryption, secure form handling, and regular security audits. All personally identifiable information is encrypted during transmission and storage.

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.

5. Data Retention

We retain contact form data for 90 days. After this period, data is securely deleted unless you have an active subscription or ongoing relationship with NeuroCommand. Healthcare data is retained in accordance with medical device regulations.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Request a copy of your data in portable format

To exercise these rights, contact us at privacy@neurocommand.dev

7. Compliance

This Privacy Policy complies with GDPR (for EU users), CCPA (for California residents), and the India Data Privacy Act 2023. We are committed to protecting your privacy rights regardless of your location.

8. Contact Us

For privacy-related inquiries, contact:
Email: privacy@neurocommand.dev
Phone: +91-98765-43210
Address: Bangalore, Karnataka, India